Caesars Windsor Responsible Gaming Information
Responsible gaming comes first at Caesars Windsor in Canada, ahead of any offer or feature. We view gambling as entertainment and focus on reducing potential harm.
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Most guests play comfortably, yet some people can experience gambling-related problems. Our responsible gaming program is designed to prevent and minimize gambling-related harm.
| Topic | Min–Max (CAD) | Key Details |
|---|---|---|
| Responsible gaming reminder | — | Play for fun, not to win back losses. |
| Caesars Windsor commitment (Ontario) | — |
We follow Ontario responsible gaming regulations and apply practical measures that support guests.
|
| Program goal | — | Our responsible gaming program aims to prevent and minimize potential gambling-related harm. |
| Risk acknowledgement | — | We recognize that while gambling is enjoyable entertainment for most, it can lead to problems for some individuals. |
| New player bonus (GET650CAD) | Up to 650 | Up to 650 CAD bonuses for new players (GET650CAD). |
| Bonus: 300% + free spins | Up to C$3000 | 300% up to C$3000 + 300 FREE SPINS. |
| Bonus: 400% + loyalty points | Up to C$1200 | 400% up to C$1200 + 2500 Loyalty Points. |
| Double first 4 deposits | Up to C$1600 | Double your first 4 deposits – up to C$1600. |
| Deposit-match schedule (first 4 deposits) | +50% to +200% |
|
If you choose to explore bonuses, keep your play goals simple and budget-led. Promotions should support entertainment, not drive decisions.
Responsible Gaming Policy
Our Responsible Gaming Policy sets clear expectations for safer play in Canada. We build these expectations into how we communicate, support, and guide guests.
Gambling should remain enjoyable rather than stressful or isolating. A helpful starting point is keeping play separate from everyday money needs.
- Decide on a time limit before you start and stick to it.
- Set a money limit and treat it as the cost of entertainment.
- Pause after a win or loss and reassess your next decision.
- Ask for support early if play stops feeling manageable.
Ontario Measures & Training
Ontario requirements shape how we protect guests and prevent underage gambling. We train teams to recognize signs of problem gambling and respond appropriately.
We also keep our marketing responsible by avoiding minors and vulnerable groups. Messaging stays accurate and includes responsible gaming reminders and support resources.
When concerns arise, we guide guests toward supportive options, including conversations with trained advisors and practical tools that help limit risk.
Age Verification & Self-Exclusion
Age checks are essential for safe access to gaming in Canada and Ontario. Ontario’s legal gambling age is 19 years, and we enforce it strictly.
Entry to gaming areas requires valid government-issued photo ID. Staff request ID from anyone who appears under 25 years of age.
For those who want added control, we offer a voluntary Self-Exclusion Program. Available periods include 6 months, 1 year, 2 years, or indefinite periods.
Our GameSense Information Center is located on the gaming floor and connects guests with trained Responsible Gaming Advisors. Hours are Sunday to Thursday, 9 AM to 1 AM, and Friday and Saturday, 9 AM to 3 AM.
For support, ConnexOntario Problem Gambling Helpline is available at 1-866-531-2600 (24/7). To speak with a Responsible Gaming Advisor, call 1-800-991-7777 or visit the GameSense Information Center.